An Apple iMac displaying the Frequently Asked Questions page of the Caffeine Injection website.

Frequently Asked Questions

Got a question? You're in the right place. Here are the answers to the things I get asked most often.

A Good Place to Start

I believe in being completely straightforward, so I've gathered answers to the most common questions I receive about my process, what's involved, and how we can work together. Please have a look through the topics below.

If your question isn't answered here, please don't hesitate to get in touch for a friendly, no-obligation chat.

Get in touch

Why do we keep our newsletters short and sweet?

Often I need to trim your newsletters, this is why.

Answer

Updating the DNS After A Server Move

What is DNS and how you change it.

Answer

What is a vector format graphic?

And why do I need your logo in this format?

Answer

Web-safe fonts in newsletters

Why you should only use web-safe fonts in newsletter

Answer

Email marketing burner domains and warm-up

Why you should use a burner domain and how to warm it up.

Answer

The basics explained.

This is an explanation of the things needed to make a website work.

Answer

Not sure what your new site needs?

Want a new site but not sure what it should include? Read this.

Answer

What is web page metadata?

Meta page data is vital for converting search results to site hits.

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How to send content for your site.

If you need to send us words and pictures to add to your site, read this.

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What is CMS?

CMS is a term you will hear a lot. Read this to understand what it means.

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I do not work with WordPress.

This is why I do not work with WordPress.

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Why you should clean your mailing list

Cleaning your mailing list is vital to maintain a good email reputation.

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My site is down.

Site down? Read this first.

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Onsite form not working?

If the form on your site is not working, read this.

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Can I host a site myself?

Want to host a site on your own server? Read this.

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Adding Google Analytics

Want to add GA to your site? Read this.

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What is content?

You will hear the term content a lot. This is what it means.

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What is a domain name?

Every website needs one. Read this to learn more about them.

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If you like my straightforward approach, I'd love to hear about your project. You can also see examples of my work or read what my other clients have to say.

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