My site is down.
Last updated July 2023
First and foremost, check it's actually down for everyone, not just you. Do this by going here and typing in the domain name. This site will tell you if it's down for everyone or only you. If it's just you, it's most likely that you've somehow got yourself blocked. Don't panic; it just means your server thought you were a hacker or something. It's easy to unblock yourself. Just read the 'How To Unblock My IP' FAQ.
If it's down for everyone, the next thing to do is wait a while. This might sound like a cop-out, but all manner of things can cause a website to go offline for a while. It usually fixes itself after about 20 minutes or so. So, chill, make a cuppa and wait a while.
Still Not Back Up? Read On.
If it's not back up after a while (say an hour maximum), the next thing to check is that you didn't forget to renew your domain name. These need to be renewed, usually yearly, and you'd have received plenty of emails about renewing it if it was coming up. So first, check your domain hasn't expired. If it has, read the 'Renewing My Domain Name' FAQ.
If your domain hasn't expired and the site is still down, what you do next depends on who hosts your website for you:
- If I host your site, get in touch.
- If you're using an alternative hosting company, you need to log in to their support system and raise a ticket.